Terms of Use
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Introduction
Welcome to the services offered by ALXUSA LLC ("Company," "we," "us," or "our"). These Terms of Use ("Terms") govern your access to and use of our digital services which include but are not limited to our mobile and online casual games associated platforms features content and any related services collectively referred to as the "Services." By accessing or using the Services you agree to be bound by these Terms. If you do not agree with any part of these Terms you may not use the Services.
Description of Services
The Services are designed to deliver entertaining interactive and engaging casual gaming experiences to users worldwide. Our offerings encompass mobile games, in-game purchases, virtual goods and any other features or content we may introduce from time to time. The Services are intended for leisure and entertainment purposes enabling users to play games, interact with other users, participate in challenges and access related content.
We may update, modify or expand the Services over time. While we strive to maintain consistent access the availability of specific features or games may vary due to factors such as device compatibility, geographic location or technical limitations. The Services may include advertisements which help support their operation. You acknowledge that these ads are part of the Services and agree not to interfere with their display or functionality.
User Eligibility
To use the Services you must meet the following criteria: you must be at least 13 years old. If you are between 13 and the age of majority in your jurisdiction which is typically 18 or 19 years old depending on the location you may only use the Services with the consent and supervision of a parent or legal guardian who also agrees to these Terms. You must comply with all applicable laws, regulations and rules in your jurisdiction including those governing online conduct, data privacy and electronic transactions. Some features of the Services may require you to create a user account ("Account"). You must provide accurate complete and up-to-date information when creating an Account and keep this information updated to ensure proper functionality.
We reserve the right to verify your age and eligibility at any time. If we believe you do not meet these criteria we may restrict or terminate your access to the Services without notice.
User Responsibilities
When using the Services you agree to the following responsibilities and obligations. You may not use the Services for any illegal harmful or unauthorized purpose including but not limited to hacking phishing or distributing malware. You may not interfere with or disrupt the Services including server functionality, user connections or security features. You may not attempt to gain unauthorized access to user accounts, game systems or proprietary data through means such as reverse-engineering decompiling or bypassing security measures. You may not cheat, exploit glitches or use automated tools like bots or scripts to gain unfair advantages in games including manipulating scores, virtual currency or user rankings. You may not engage in harassment, bullying, hate speech or other forms of abusive conduct toward other users, Company staff or third parties. You may not post, transmit or share content that is violent discriminatory obscene defamatory infringing or otherwise inappropriate which is referred to as "Prohibited Content." You may not use the Services to promote or facilitate commercial activities such as spamming advertising or soliciting users without prior consent. You may not impersonate another user, the Company or a third party or create an Account using false or misleading information.
If the Services allow user-generated content such as comments avatars or messages you represent and warrant that any content you contribute is original to you or that you have the right to use and share it and that it does not violate these Terms intellectual property rights or privacy laws. You grant us a worldwide royalty-free perpetual irrevocable non-exclusive transferable license to use, reproduce, modify , distribute and display such content for the purposes of operating the Services.
You are responsible for maintaining the confidentiality of your Account login information and for all activities that occur under your Account. Immediately notify us of any unauthorized use of your Account or security breach. We are not liable for any losses arising from unauthorized use of your Account due to your negligence.
Intellectual Property
All content and materials within the Services including but not limited to games software text graphics logos trademarks audio video and user interfaces which are referred to as "Intellectual Property" are the exclusive property of the Company or its licensors. You acknowledge that the Intellectual Property is protected by copyright trademark patent and other intellectual property laws.
You are granted a limited non-exclusive non-transferable revocable license to access and use the Services for personal non-commercial purposes only. This license does not grant you ownership of any Intellectual Property. You may not copy, modify , distribute, sell or sublicense the Intellectual Property. You may not remove, alter or obscure any copyright trademark or proprietary notices in the Services. You may not create derivative works based on the Services or Intellectual Property without our prior written consent.
Trademarks and logos used in the Services including "ALXUSA" and associated brands are trademarks of the Company. No use of these trademarks is permitted without our express permission.
Privacy Protection
Your privacy is important to us. Our Privacy Policy outlines how we collect, use, store and protect your personal information when you use the Services. By using the Services you consent to the practices described in our Privacy Policy which may be updated from time to time. We encourage you to review the Privacy Policy regularly for changes.
We collect information such as device data usage patterns and account details to improve the Services, deliver personalized content and ensure security. We may share non-personal aggregated data with third parties for analytical or promotional purposes but we do not sell or rent your personal information without your consent except as required by law.
Refund Policy
No refunds. All purchases of virtual goods in-game currency subscriptions or other paid features which are referred to as "Purchases" are final and non-refundable except as required by applicable law. Virtual goods are non-tangible and do not confer any ownership rights beyond your limited license to use them within the Services. Once a Purchase is completed we cannot reverse or cancel it regardless of whether you later decide not to use the purchased items or if you experience technical issues after the transaction unless such issues are due to our direct negligence.
If you encounter problems with a Purchase such as non-delivery contact our customer support at [email protected] for assistance. We will investigate and attempt to resolve issues in good faith but we are not obligated to provide refunds unless required by law.
Disclaimer of Warranties
The Services are provided "as is" and "as available" without any warranties of any kind expressed or implied. We disclaim all warranties including but not limited to warranties of MERCHANTABILITY fitness for a particular purpose non-infringement and title. We do not warrant that the Services will be uninterrupted error-free or secure or that defects will be corrected.
Your use of the Services is at your sole risk. You assume all responsibility for any damages, losses or costs arising from your use including but not limited to loss of data security breaches or interruptions in service. We are not liable for any content posted by users including Prohibited Content or for the actions of third parties such as advertisers or partners.
Service Changes and Termination
We reserve the right to modify, suspend or discontinue any aspect of the Services at any time with or without notice. This includes updating game features, removing or adding content or changing technical requirements. We will strive to notify users of material changes through in-app messages, email or notices on our website but we are not obligated to do so for minor updates.
You may terminate your Account at any time by contacting our support team. We may terminate or suspend your access to the Services without liability if you violate these Terms engage in harmful conduct or if we discontinue the Services. Upon termination your access to the Services will cease and we may delete your Account data except as required by law. Any virtual goods or in-game currency associated with your Account may be forfeited as they have no real-world value and are subject to our discretion.
Dispute Resolution and Jurisdiction
These Terms and any dispute arising from your use of the Services will be governed by and construed in accordance with the laws of the State of Delaware United States without regard to its conflict of laws principles.
Any legal action or proceeding relating to these Terms or the Services must be brought exclusively in the state or federal courts located in Kent County Delaware and you irrevocably submit to the personal jurisdiction of such courts. This choice of forum and law applies regardless of your location or the location where a dispute arises.
In the event of a dispute you and we agree to first attempt good-faith negotiation. If negotiation fails any claim must be resolved through litigation in the Delaware courts as specified above.
Severability
If any provision of these Terms is found to be invalid illegal or unenforceable the validity, legality and enforceability of the remaining provisions will not be affected or impaired. We will replace the invalid provision with a valid one that most closely reflects the original intent.
Contact Information
For questions about these Terms or the Services contact us at:
ALXUSA LLC
8 The Green Suite R Suite R Dover DE 19901 United States
Email: [email protected]
Other Terms
We may update these Terms from time to time. Changes will be posted on our website or within the Services and your continued use after such changes constitutes acceptance of the updated Terms. It is your responsibility to review these Terms periodically for updates.